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Cookies Policy

Effective date: 23 July 2025

Transparent information about how we use cookies and similar technologies on Creative Spark Studios platform.

1. Overview

This Cookies Policy explains how P&HFOOD LTD (Company No. 15307880, registered office: Reading Bridge House, George St, Reading, RG1 8L United Kingdom) uses cookies and similar technologies (including localStorage, sessionStorage, tracking pixels and other local identifiers) on our website and Services. This Policy complements our Privacy Policy.

By interacting with our cookie banner you can accept, reject, or customise non-essential cookies as described below.

2. What are cookies?

Cookies are small text files placed on your device by your browser. They help the site work (e.g., staying logged in), remember preferences, measure performance and-if you allow-enable analytics and marketing features.

Similar technologies (localStorage/sessionStorage, pixels, SDKs) can serve comparable purposes.

3. Categories of cookies we use

We use cookies and similar technologies for limited, clearly defined purposes:

Essential / Strictly Necessary

Core functions such as authentication, session management, basic security, CSRF protection, rate-limiting and load balancing. These do not require consent.

Functional

Remembering settings like language, UI layout, and your cookie choices.

Performance / Analytics

Aggregated usage metrics (page views, navigation flows, load times, error diagnostics) to improve reliability. Depending on the tool and configuration, these may operate under legitimate interests or consent.

Marketing / Advertising

Set only with your consent: campaign attribution, remarketing, and measuring the effectiveness of ads.

Security / Anti-abuse

Detecting suspicious activity, bots and fraud; protecting accounts and payments.

4. Typical cookies & identifiers (examples)

Cookie names, lifetimes and providers can differ. The cookie control panel on our site shows the current list. Typical examples:

Cookie / Key Purpose Category Typical lifetime
session_id Keeps you signed in / session continuity Essential Session
csrf_token CSRF protection Essential Session
cookie_consent Stores your cookie choices Functional 6–12 months
ui_prefs Language / UI settings Functional ~6 months
_ga, _gid Basic aggregated analytics Performance/Analytics 1–24 months
campaign_src Campaign attribution Marketing 30–90 days
anti_abuse_token Bot/fraud detection Security Session–12 months
localStorage:tokens_balance Saves UI state for your account view Functional Until cleared

Note: Some features may rely on localStorage/sessionStorage rather than cookies. These are controlled through your browser and our in-site settings.

5. Consent and lawful basis

Essential cookies are set without consent because they are strictly necessary for the Service.
Non-essential categories (Functional, Analytics, Marketing) are set only after your consent via our banner/settings-unless we run limited, privacy-enhanced analytics under legitimate interests (e.g., IP truncation, aggregated metrics, no cross-site tracking).
Our legal bases include performance of contract, consent, and legitimate interests (e.g., preventing fraud, improving service, defending legal claims).
Consent Mode: Where supported, we may use Consent Mode to respect your choices while keeping minimal measurement signals.

6. How we record and retain consent

When you submit a choice in the banner or settings, we record: the consent payload/version shown, timestamp, basic browser data and IP at the time of action-solely to evidence your preference.

Consent records are retained for at least 24 months and up to 6 years for enterprise or disputed matters, consistent with our Privacy Policy.

7. Third parties and international transfers

We work with trusted third parties (payment processors, hosting/cloud providers, analytics, marketing platforms, customer support tools) that may place or read cookies/pixels.

Some providers operate outside the UK/EEA. Where transfers occur, we use UK adequacy regulations, Standard Contractual Clauses / International Data Transfer Agreements, and complementary safeguards.

The current vendor list and purposes are shown in the cookie settings panel.

8. Managing or withdrawing your consent

Cookie Settings

Use the cookie banner or the cookie settings link (site footer) to accept, decline or customise non-essential cookies at any time.

Browser Controls

You can also clear cookies in your browser, use private/incognito mode, or install tracker-blocking extensions.

Impact on Functionality

Disabling some cookies may impact functionality (e.g., you might be logged out or preferences may not persist).

Global Privacy Control (GPC): Where your browser sends a Global Privacy Control (GPC) signal or similar, we will treat it as an opt-out for marketing cookies to the extent applicable under UK law.

9. Server logs (not cookies)

Our servers generate basic logs (IP, user-agent, URL, timestamp, response codes) for security, debugging and compliance. These are separate from cookies and retained for limited periods under legitimate interests.

10. Changes to this Policy

We may update this Cookies Policy from time to time (for example, when we add or change tools). Material changes will be communicated via a prominent notice on the website or by email to registered users. The effective date will be updated accordingly.

11. Contact

Questions about cookies or this Policy:

Email: hello@creativesparkstudios.co.uk

Phone: +44 7822016497

Address: P&HFOOD LTD, Reading Bridge House, George St, Reading, RG1 8L United Kingdom

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